Returns & Exchanges

Elevation Church Resources is committed to providing high-quality tools for your ministry; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery.

Return Process

  • 1.
    Verify Eligibility

    Ensure your items are in original, unused condition and were purchased within the last 30 days. Digital downloads and opened media are generally non-refundable.

  • 2.
    Contact Support

    Email our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number and shipping instructions.

  • 3.
    Package Your Items

    Securely pack the resources in their original packaging, clearly marking the RMA number on the outside of the box to ensure timely processing.

  • 4.
    Receive Refund

    Once our warehouse inspects the returned goods, a refund will be issued to your original payment method within 7-10 business days.