Frequently Asked Questions

Everything you need to know about our ministry resources and orders.

How are digital resources delivered?

Digital products, including curriculum and graphics, are delivered instantly via email. You will receive a secure download link immediately after completing your checkout.

What is your return policy for physical merchandise?

We accept returns on unworn apparel and unopened physical goods within 30 days of purchase. Please note that digital downloads are non-refundable once the file has been accessed.

Do you offer international shipping?

Yes, we ship physical resources worldwide. Shipping rates and delivery times vary by country and are calculated at checkout based on the weight of your order.

Can I use these resources for my local church?

Absolutely. All resources purchased from Elevation Church Resources are licensed for use within your local ministry or small group setting. Redistribution or resale is strictly prohibited.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my physical order?

Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.